Landmark Manhattan Hotel Opens Doors to Mitel IP Communications

Released on: June 16, 2008, 1:03 pm

Press Release Author: Mitel

Industry: Telecommunications

Press Release Summary: LXR Luxury Resorts & Hotels, an extraordinary collection of
luxury properties including The London NYC in midtown Manhattan, called on Mitel
when it was time to replace their aging TDM telephone system in exchange for an
all-IP solution.

Press Release Body: NEW YORK, New York and OTTAWA, Canada - June 16, 2008 - LXR
Luxury Resorts & Hotels, an extraordinary collection of luxury properties including
The London NYC in midtown Manhattan, called on Mitel® when it was time to replace
their aging TDM telephone system in exchange for an all-IP solution.

The London NYC, the tallest hotel in Manhattan and home to the renowned restaurant
Gordon Ramsey at The London, selected the Mitel solution to enhance the guest
experience, lower communication costs, and to drive new revenue streams. To maintain
that image of sophistication and elegance, LXR Luxury Resorts decided to deploy the
Mitel 5300-series IP phones in all of the 561 suites and back office operations for
a total of 1,200 end points.

"Our goal in purchasing the Mitel solution was to make certain we could provide our
guests with the very latest, most sophisticated technology available," said Shannon
Knox, senior vice president, information technology, LXR Luxury Resorts. "The
flexibility of the 5300-series IP Phones allows us to customize speed dials and
features on each set. We are also able to offer increased guest services on the
phone. For example, we offer the local weather information and a jukebox feature."

Using the easy-to-use Mitel software development kit, The London NYC has the ability
to create graphical phone applications. The toolkit makes it simple to display
complex graphical images on the phone's display to personalize each guest's
experience while also generating revenue opportunities. For example, in-house
revenue generation possibilities can range from helping guests schedule hotel
services like room service or spa appointments when they want. Additional
opportunities exist to partner with local attractions such as entertainment and
shopping complexes, and museums to obtain activity information at the touch of a
button.

It was also important that all technology - Voice, HSIA, IPTV - was able to run over
the same network infrastructure making it simple to manage and monitor one network
and save on infrastructure costs to deliver multiple services to the guest room and
back office staff.

Another key feature The London NYC wanted to deploy was session initiation protocol
(SIP) trunking. Natively supported on the Mitel 3300 IP Communications Platform
(ICP), SIP trunking enables The London NYC to offer guests free calling to London,
England and vastly reduced rates across North America and other parts of the world.
This option may also be deployed in other LXR Luxury Resort properties as scheduled
renovations become finalized.

Accredited Mitel Hospitality specialistPARTNER TelNet was instrumental in ensuring
Luxury Resorts' complete satisfaction. "Meeting the exacting requirements of this
customer with such a large project in the heart of New York City was a challenge,"
said Russell McComb, president, TelNet. "But the 3300 ICP and the 5300 IP phones
proved to provide both reliability and features necessary for cutting-edge
hospitality technology."

About LXR Luxury Resorts
LXR Luxury Resorts & Hotels (http://www.luxuryresorts.com/) is a portfolio of
independent properties dedicated to creating an experience of luxury, a sense of
ease and endless pleasure and are distinguished by a style and spirit that captures
the unique qualities of their setting. LXR resorts and hotels are located throughout
the United States and the Caribbean. The LXR collection also includes the renowned
Golden Door Spa brand and its four spas in the U.S.

About TelNet
Ohio-based TelNet Corporation is a leader in converged technologies, providing
exclusive nationwide services to the hospitality industry. For more information,
visit www.telnetsolutions.com.

About Mitel
Mitel delivers flexibility and simplicity in smart unified communications solutions
and applications for organizations of all sizes. Combined with a full range of
managed services that include voice and data network design and traffic
provisioning, custom application development, and attractive financing options,
Mitel is reinventing how successful organizations gain competitive advantage by
easily collaborating and communicating over distance and time with customers,
colleagues and partners. Mitel's (www.mitel.com) US headquarters are in Phoenix, AZ.
Global headquarters are in Ottawa, Canada, with offices, partners, and resellers
worldwide.

- 30 -

Mitel and logo are registered trademarks of Mitel Networks Corporation.
All other trademarks are the property of their respective owners.

Note to editors: Mitel will be attending HITEC 2008, booth #831. If you would like
to schedule an interview with one of our industry specialists, contact Danielle
McNeil at 613-592-2122 x4643 or danielle_mcneil@mitel.com.

For Mitel media and analyst contact information visit:
http://www.mitel.com/DocController?documentId=9831.


Web Site: http://www.mitel.com

Contact Details: Danielle McNeil
Mitel
350 Legget Dr.
Ottawa, ON
K2K 2W7
613-592-2122

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